Donna Benjamin

Past

• Project Manager at Symcor
• Client Account Administrator/Account Associate at PricewaterhouseCoopers
• Project Coordinator at BCE Emergis

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Education

• Ryerson University

Connections

30 connections

Industry

Banking

Donna Benjamin’s Summary

Responsible for PMM/SDLC (Project Management Methodology/System Development Life Cycle - (Inception, Elaboration, Construction and Transition) to implement projects; and Enterprise Change Management (ECM) process to ensure that changes being implemented into production did not impact the SLA or minimize any incidents as a result of the implementation.

Donna Benjamin’s Specialties:

•Excellent understanding of project management methodologies and Software Development Life Cycle (SDLC)
•Exceptional in project planning, analysis, execution, tools, risk and issue management
•Expert in managing multiple projects, with conflicting priorities and limited resources
•Strong client and user-facing skills with a demonstrated high degree of initiative and creativity
•Excellent communication, reporting, presentation, analytical and problem solving skills

Donna Benjamin’s Experience

• Project Manager

  Symcor

  (Privately Held; Financial Services industry)

  December 2007 — April 2009 (1 year 5 months)

  Successfully managed numerous projects simultaneously for financial institutions, commercial and large and small scale clients
  Controlled and managed the change to project scope and schedule through accepted change management processes and documentation through (Project Change Request - PCR) and (Decision Requests - DR) .
  Utilized a fully integrated project-management discipline to manage, coordinate and deliver major projects
  Managed various compositions, data and web development projects which were time-sensitive and government regulated on schedule
  Liaised with cross-functional teams to improve process which resulted in systems improvements and reduced work efforts and functionalities for end users
  Motivated and collaborated with team members and mitigated any conflicts and communication problems to achieve higher efficiently and coordination in order to develop and deliver project on time and within tight deadlines
  Conducted team and client weekly status meetings to communicate progress, identify any risks or issues on the project and to define action items to assess the progress, identify any risks or issues on the project and define action items and project urgency.
  Earned a reputation for excellence and willingness to successfully deliver quality-improved projects - 80% of assigned project completed on time and on schedule, within project scope and budget.
  Enforced and followed organizational processes, policies and procedures to ensure projects were carried out equitable in order to comply to audit standards.

• Client Account Administrator/Account Associate

  PricewaterhouseCoopers

  (Partnership; Accounting industry)

  October 2004 — December 2007 (3 years 3 months)

  Successfully managed the entire annual audit process for Investment Management clients
  Acted as liaison between PricewaterhouseCoopers and audit clients to ensure all required documents were received in order to carry out successful audits.
  Collaborated with audit staff members to ensure audits were delivered within government stipulated timelines – successfully completed audits within 60 days down from 90 days per government regulation.
  Ensured all audit artifacts were completed and signed off, followed-up with audit staff on outstanding items which were crucial to the successful completion of audits resulting in compliance with regulations.
  Consistently communicate with partners and senior managers any issues and concerns with respect to audit engagements minimizing client complaints and dissatisfaction.
  Liaised extensively with clients and was the point of contact for any issues and information that was required and requested. Including holding regular update meetings and regular visits to client sites.
  Initiated conflict, relationship and client investigation checks for prospective clients and summarize findings which mitigated risk to PwC when taking on new clients.
  Managed third party confirmations process – determine the types of confirmations required and coordinated the entire process, for example, prepared and followed-up with fund and investment companies, financial institutions and brokers.
  Monitored and supervised the completion of tasks by audit staff and advise engagement manager of any deviation from plan whereby allowing Partners and Senior Managers to focus on more important issues.
  Constantly monitored budget against actual to ensure audit achieved projected recovery.

• Project Coordinator

  BCE Emergis

  (Public Company; EME; Information Technology and Services industry)

  August 2001 — October 2004 (3 years 3 months)

  Responsible for producing weekly and monthly reports and department budget; attending weekly status and project update meetings for numerous IT projects.
  
  Monitored the progress of projects and took appropriate action to ensure that they keep up with scheduled which reduced costs/ reduced turnaround.
  Reviewed weekly and monthly status reports and Key Project Indicator reports to identify and solve issues and to mitigate risks which allowed Vice President to take action before impact to client.
  Reviewed Validation and Time Allocation Reports to ensure timesheets were completed and time allocated to the correct projects to ensure accuracy to budget.
  Assisted Vice President, Directors and Project Managers with various projects to ensure projects were completed on time, on schedule. Created status reports and identified potential risks. Tracked projects to ensure Emergis recovered R&D credits from the government resulting in revenue generation.
  Maintained department budget including ensuring contract staff time sheet were submitted on time and payments made to staff agencies and utilized SAP to assist with Purchase Orders for department.

Donna Benjamin’s Education

• Ryerson University

  B.A. , Administration and Information Management , 1987 — 1997

Donna Benjamin’s Contact Settings

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