
Creative Communications; Technical Communicator; Web Developer; Multimedia Production
Vancouver, Canada Area

Creative Communications; Technical Communicator; Web Developer; Multimedia Production
Vancouver, Canada Area
A versatile and creative technical communications professional who employs diverse talents—technical writing, editing, design, illustration, multimedia, and web markup and programming—to produce effective content, and accompanying presentation systems, based on business needs.
HTML, XHTML, XML/XSLT, CSS, ECMAScript, JavaScript, PHP, MySQL, Flash, ActionScript, VBA, Word, Excel, Access, PowerPoint, OneNote, InDesign, FrameMaker, Acrobat, Writing, Illustrating, Presenting, Logistics, Leadership, Content Management Systems (CMS), Blogging, Visio, Photoshop, ImageReady, CorelDraw, Corel Photo Paint, Art Rage, SnagIt, the GIMP, Inkscape, Dia, IrfanView, Comic Book Illustration, Life Drawing and Sketching, Photography, Cubase SX3, Wavelab, Cakewalk, Sound Forge
(Public Company; tsx:vcm; Wireless industry)
November 2008 — Present (1 year 2 months)
Reporting to the Director, Systems Engineering:
• Researched and wrote documentation to support hardware and embedded software for FPGA-based digital signal processing communications devices.
• Programmed VBA macros to automate the creation of test code from tables embedded within a Word document.
• Introduced mind-mapping to drive the agenda and capture notes for planning meetings.
(Information Technology and Services industry)
September 2001 — Present (8 years 4 months)
Reporting to clients from a variety of sectors
• Analyzed business needs and drivers, and developed websites with the level of multimedia-rich features and user interactivity matching their requirements.
• Contract XHTML/CSS markup, JavaScript, PHP/MySQL programming and Flash animation/ActionScript programming to support a graphic designer and photographer/videographer.
• Contract technical writing and content strategy for content management specialists.
• Contract search engine optimization (SEO) and analytics for small- to medium-size businesses.
(Music industry)
September 1989 — Present (20 years 4 months)
• Composed original music and lyrics, for performing live and recording in studio.
• Accomplished vocalist, keyboardist, and guitar player.
• Assisted budding songwriters and non-writers capture their thoughts into a cohesive song format.
• Interested in composing music for video games, film, tv and advertising
• Visit http://music.tonychung.ca for music, news, and special events.
(Public Company; 1001-5000 employees; PMCS; Semiconductors industry)
June 2007 — October 2008 (1 year 5 months)
Reporting to the Manager, Technical Communication
• Wrote and edited product data sheets, marketing briefs, hardware specifications and design guides, API references, CLI manuals, and embedded firmware release notes, to support the FTTH, Residential Gateway, Wireline, and ESD programs.
• Facilitated the company’s move to XML authoring by programming VBA macros to convert legacy content from Word into DocBook XML, and by instructing a remote team on the use of Mif2Go to convert FrameMaker files to DITA XML.
• Created an interactive, searchable, web-based application (using the ExtJS JavaScript framework), to load and display the Tachyon Combined Errata content in a dynamic table, and specified the requirements for the data source file as a publishing output from the Bluestream XDocs DITA CMS.
• Engaged cross-cultural development teams throughout North America, Shanghai, and Israel, to the point they would rely on, and trust in the services of the Technical Communications department.
(Privately Held; 51-200 employees; Mechanical or Industrial Engineering industry)
February 2007 — May 2007 (4 months)
Reporting to the Manager, Programs and Government Services
• Wrote and illustrated various technical documents using information collected from manufacturing, engineering, prototyping, and systems personnel, through interviews, direct involvement with building the product, taking photographs, and drawing sketches.
• Designed and completed a detailed, multi-layered set of work instructions for a Hydricity Pack prototype manufacturing line, which was instrumental in securing a deal with a major client.
• General Hydrogen became the Motive Power Division of Plug Power, Inc. in May, 2007.
(Government Agency; Hospital & Health Care industry)
April 1993 — February 2007 (13 years 11 months)
Reporting to the Director, Business Improvement
• Created prototype data integrity and price match variance reports from PeopleSoft data imported into an Access database, with the improvements later recreated directly in PeopleSoft.
• Trained staff, in classroom and individual sessions at multiple sites, in the use of supply chain best practices when ordering electronically through PeopleSoft’s eProcurement system.
• Assisted the buyers by preparing and issuing RFPs, RFQs, and RFIs, and compiling the vendor responses into Excel worksheets for analysis.
Associate Certificate , Technical Writing , 2005 — 2008
Certificate in progress. Courses taken so far: Technical Writing Style; Editing and Grammar; Documentation Project Management; Technical Illustration and Graphics; Definitions, Process Descriptions and Instructions; Writing and Testing Software Documentation; challenging the remaining requirements
Certificate , Web Server Developer , 2003 — 2003
Successfully challenged the prerequisite Web Design certificate to enter this crash course in Javascript, PERL/ASP, XML/XSLT/XSL-FO, and PHP/MYSQL.
Diploma Fine Arts , Commercial Keyboard Performance , 1989 — 1992
• Specialized in jazz piano, pop vocals, jazz choir, Afro-Latin percussion, and MIDI recording above the required theory, history, arranging, orchestration, and ensemble playing.
• Create rehearsal tapes using MIDI for a locally produced contemporary dance opera.
• Performed live under the name Tony Quays with the eclectic band Mr & Mrs Smith for three years, winning local and national contests and earning radio airplay and TV synchronization royalties.
• Visits churches and coffee houses as an independent songwriter, performer, and worship leader. Listen to samples at http://tonyquays.jakethespud.com and http://www.myspace.com/tonychung
1983 — 1987
people, technology, music, working out, creativity, cell phones, positive motivation, devotionals, leadership, ministry, tablet pc, gadgets, family, kids, jesus, christianity
Society for Technical Communication (STC) Canada West Coast Chapter (writer, webitor, international stcforum.org administrator), Society of Composers, Authors, and Music Publishers of Canada (SOCAN)
World's Greatest Dad (perpetual)