Tim Wilson

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Industry

Information Technology and Services

Tim Wilson’s Summary

Experienced IT consultant and professional, specializing in ITIL framework, IT service management, and change, configuration and release management processes and tools.

Worked at a wide variety of IT organizations (government, finance, retail, telecom and others).

Tim Wilson’s Specialties:

• Expert at implementing best IT service management (ITSM) practices
• Business process re-engineering of IT Infrastructure Library (ITIL) change, configuration and release management
• Managing software development life cycle (SDLC), development, QA, building, testing, release, support and disaster recovery planning
• Skilled in training, hiring, mentoring and knowledge transfer skills; course instructor
• SCM Tools: MKS, ClearCase, Dimensions, PVCS, CVS, Subversion, VSS, Aldon