Consulting, Strategist, Senior Business Analyst, Technology and Knowledge Specialist
Toronto, Canada Area
Consulting, Strategist, Senior Business Analyst, Technology and Knowledge Specialist
Toronto, Canada Area
Over ten years of business experience encompassing consulting, business analysis, project management, marketing, and managing the relations of Fortune 500 clients within the realm of both business and IT combined with an MBA from the University of Toronto.
Skilled in determining corporate product-service objectives and implementing product strategy by developing internal/external operating policies and processes to achieve objectives at a cost satisfactory to the consumer.
Experienced in delivering solutions in financials, human resources, marketing, product development and IT to enterprises with an established record of managing projects within time and budgetary guidelines to successful completion. Taken courses in project management and obtained Product Management Certification by Pragmatic Marketing in 2007.
A team player, dynamic leader and writer with proficiency in translating core values into effective messages. Strong understanding of cross-functional collaboration and strategies for client communications, team building, marketing and reporting metrics.
Consulting, business analysis, marketing, product development, information technology, client relationships, internal and external communication, project management, software training, technical writing, internet content, process improvements, quality assurance, needs analysis, requirements, metrics and reporting.
(Public Company; SLF; Financial Services industry)
May 2008 — Present (1 year 8 months)
Providing specialized consulting expertise, conducting detailed analysis, developing products, processes, procedures and tools in Group Benefits Market Development at Sun Life Financial.
(Public Company; 10,001 or more employees; Retail industry)
July 2007 — December 2007 (6 months)
Capturing the impact of Canadian Tire's I.T. Renewal Program by measuring, tracking and reporting on financial benefits and technology trends for the organization.
(Public Company; 10,001 or more employees; HEW; Outsourcing/Offshoring industry)
January 2005 — June 2007 (2 years 6 months)
Utilize a combination of business process, information technology and marketing talents to orchestrate, deploy and herald system improvements to meet demands of Fortune 500 clients
(Public Company; 10,001 or more employees; HEW; Outsourcing/Offshoring industry)
October 2001 — December 2004 (3 years 3 months)
Analyzed, investigated and resolved complex business problems encompassing information technology, business process and inter-company communication
(Public Company; 51-200 employees; CY.V; Information Technology and Services industry)
January 2000 — December 2000 (1 year )
Coordinated web-based marketing and promotional projects aimed at enabling clients to: proactively reach a larger market of customers; attract qualified prospects to their companies; improve conversion and generate a good ROI on their marketing budget.
(Privately Held; 11-50 employees; Information Technology and Services industry)
1998 — 1999 (1 year )
Promoted and managed software integration projects to ensure a high degree of sales and customer satisfaction.
MBA , Marketing Specialization , 2003 — 2006
E-Commerce Solutions Developer Diploma 2001 — 2001
B.A. , Honours Psychology, Co-op , 1993 — 1998
Reading fiction and business literature, yoga and soccer
Mentor, Mentoring for Change Program
Pragmatic Marketing Alumni
Member of the Toronto Product Management Association (TPMA)
Coordinator for CanTYD’s Awards of Excellence in 2000
United Way’s South Asian Advisory Committee member (2000-2001)
Recognized by Hewitt Canada with an Employee Award for Exceptional Performance, 2003
Dean's List for Honours Psychology Co-op, 1998