
Product Management Professional
Vancouver, Canada Area

Product Management Professional
Vancouver, Canada Area
• Pragmatic Marketing Certified and Certified ScrumMaster with more than 10 years of technology product experience and a history of delivering products that deliver sustainable results and increased customer satisfaction levels
• Recognized thought leader and advocate of building world-class product management teams that brings a market-driven focus to technology organizations
• Able to combine a deep understanding of product management principles with hands-on experience to identify market opportunities that generate profitable revenue quickly
• Recognized by current and former colleagues as a consummate team player, extremely organized, dependable, hard working, and able to combine great communication skills and strong technical knowledge to effectively champion ideas
Product management processes, Building product roadmaps, Developing product strategy, Competitive analysis, Cross-functional team leadership, New product development, Product portfolio management, Win/Loss analysis, Business case development
(Privately Held; Computer Software industry)
September 2005 — Present (4 years 4 months)
Accomplishments:
• Enabled product management best practices for more than 100 of Ryma’s customers including Thomson Reuters, BMC Software, NetApp, and ADP that resulted with them being more effective in making product decisions and better communicating with internal and external stakeholders
• Delivered technical and business-focused demonstrations resulting in over 25% of Ryma’s new customers
Key Responsibilities:
• Responsible for delivering "best practices" product management, reviewing customer business processes and performing product management process gap analysis
• Assist customers to implement Ryma's software and the processes that lead to successful products
• Contributed market research, competitive analysis, win/loss analysis, call reports, and product enhancements to Ryma's executive and product management team
• Documented detailed requirements and specifications, with sign-off from customers, and delivered custom customer feedback sites while reducing development re-work
(Public Company; Computer Software industry)
January 2003 — September 2005 (2 years 9 months)
Accomplishments:
• Identified the idea for a digital paper solution integrated to Filogix forms, an offline solution, for the Canadian real estate market. Led the idea through all product life cycle stages that resulted in a working prototype developed by a specialized development partner. Coordinated the final validation stage with a live pilot using a local real estate board.
• Identified, researched and developed business cases and performed profitability analysis for property valuation, document management and digital paper solutions that resulted in new products and new revenue streams
Key Responsibilities:
• Reporting directly to the Chairman, responsible for new product development
• Applied product management best practices and documented the full suite of product management deliverables including roadmaps, problem statements, market and product requirement documents, personas, and functional specifications for a property valuation prototype and a document management system
• Worked with internal cross-functional teams including leadership, architecture, development, quality assurance, and project management to develop a property valuation prototype and document management system
• Researched, produced, and presented technical analysis of competing and third party products
• Contributed market insight and product ideas during strategy sessions with the leadership team
(Public Company; ITWO; Computer Software industry)
December 1999 — September 2002 (2 years 10 months)
Accomplishments:
• Led cross-functional teams to ensure successful completion and launch of existing product enhancements and new product features, resulting in annual revenues exceeding $100 Million
• Increased target customer satisfaction level from no confidence to confidence by delivering software on time with greater than 100 percent improvement in performance
• Led a 5-person team to perform the verification and validation of Capacity Collaboration that contributed to i2 Capacity Collaboration team receiving a Customer Satisfaction Award for delivering quality product and exceeding customer’s requirements against aggressive deadlines
Key Responsibilities:
• Responsible for the full product management lifecycle of i2's Systems Integration software including requirement definition and delivery
• Used customer feedback, technology evolution, and corporate strategies to define the product strategy
• Collaborated with cross-product teams to define and deliver integration requirements for customer solutions
• Designed user interface mock-ups for a private B2B marketplace collaboration solution based on usability requirements from customer implementation team
(Public Company; ITWO; Computer Software industry)
May 1998 — December 1999 (1 year 8 months)
Accomplishments:
• Increased automated test coverage from 20 percent of code to more than 75 percent
Key Responsibilities:
• Responsible for applying software quality assurance and engineering processes to i2’s Systems Integration software that consistently achieved on-time high quality releases
Certified ScrumMaster (CSM) , Agile Scrum , 2008 — 2008
Scrum is an iterative incremental framework for managing complex work (such as new product development) commonly used with agile software development.
Attended Certified ScrumMaster Training that was delivered by Rally Software’s world-renowned Certified ScrumMaster trainers.
Pragmatic Marketing Certified (PMC) , Product Management , 2005 — 2006
Being certified demonstrates to employers and customers a designated level of knowledge in product management.
Attended the Practical Product Management, Requirements That Work, and Pragmatic Roadmapping seminars.
Bachelor of Computer Science , 1994 — 1998
Jodrey School of Computer Science
Hiking, reading, leadership, blogs, travel, swimming, soccer
Member of Toronto Product Management Association
Member of Scrum Alliance, Inc.
• Voted one of the five most influential product management personalities on Twitter (June 2009)
• Received as part of ProductCamp RTP, acknowledgement from the attendees as being one of the top three presenters.
• Received as part of i2 Capacity Collaboration team, Customer Satisfaction Award for delivering quality product and exceeding customer’s requirements against aggressive deadlines
• Received i2 Customer Satisfaction Award for increasing transaction throughput at Customer site from two transactions per minute to two per second