
Enterprise Content Management (ECM) Consultant: Document & Records Management & Systems Infrastructure
Toronto, Canada Area

Enterprise Content Management (ECM) Consultant: Document & Records Management & Systems Infrastructure
Toronto, Canada Area
ECM Strategist and Systems Architect specializing in design and deployment of web-based Internet and intranet/extranet systems: portals, collaboration systems, content management systems, and document/records management.
Over sixteen years of technical management: involved in a number of early Internet initiatives: administered systems for one of Canada’s first national ISPs and managed the OpenText Index, a back-end search service of Yahoo!
In Canada, the US, Brazil, and Japan has led technical teams in network/systems infrastructure deployment and consulted on IT assessments, ECM requirements, web CMS solution fit/gap analysis, and technical strategy/emerging technologies.
While with the web services firm marchFIRST I designed and deployed web infrastructure for Editora Abril in Brazil and Toyota Motors in Japan. With the Province of Ontario worked on eGovernment portals and records management projects. With Deloitte’s Information Dynamics practice, focused on a number of Enterprise Content Management initiatives.
Published writer in the field of Enterprise Content Management: white papers Taking Control with Web Content Management (2003) and Managing e-Mail as Enterprise Content (2005) for the Info-Tech Research Group.
After attending OSCOM3 at Harvard’s Berkman Center for Internet and Society interest in open source alternatives extended to content management systems like Plone, Drupal, and others.
Current interests lie in the areas of Internet communications technologies, from strategic enterprise initiatives like ECM to Web 2.0 and Internet media such as blogs, podcasts, and video netcasting.
Philip M. Howard
October, 2007
* ECM strategies
* ECM Requirements Definition
* ECM systems RFP preparation & vendor response evaluation
* ECM architecture infrastructure design & deployment
(Self-Employed; Myself Only; Information Technology and Services industry)
November 2001 — Present (8 years 2 months)
Independent consultant specializing in Enterprise Content Management systems strategies and associated infrastructure architecture design.
Recent contracts:
* Ministry of Government Servcies, Infrastructure Technology Services (MGS-ITS) July 2007 - May 2008
* MGS, Office of the Corporate Chief Information Officer (OCCIO) - systems infrastructure analysis & procurement
* Economical Insurance 2006-2007 - WCM project vendor selection and related ECM initiatives
* Ontario Ministry of Government Services, Archives of Ontario 2006 - R/DMS Requirements Definition Reports and Project Management
(Management Consulting industry)
August 2008 — August 2008 (1 month)
Acted as ECM subject matter expert in support of the firm’s Change Management engagement proposals based on Zachman Framework.
(Government Agency; 10,001 or more employees; Government Administration industry)
July 2007 — May 2008 (11 months)
* Prepared business and technical requirements gathering for the application hosting of government ministries and agencies in government data centres.
* Interacted with vendors including planning and negotiating sessions
* Scoped and costed procurement and implementation
* Performed ongoing project consultation
* Prepared and vetted documentation - customer requirements document, planning documents, assessment documents and vendor Statements of Work
* Performed trouble shooting and problem solving at task level during implementation
(Information Technology and Services industry)
2006 — 2007 (1 year )
(Privately Held; 5001-10,000 employees; Information Technology and Services industry)
2004 — 2005 (1 year )
Senior Consultant (Information Dynamics Practice) engaged on projects involving infrastructure design and IT systems assessments related to Enterprise Content Management. Member of OpenText Enablement Group, a partnership between Deloitte and OpenText Corporation.
(Government Agency; 10,001 or more employees; Information Technology and Services industry)
2003 — 2004 (1 year )
MBS, eGovernment Branch: Helped to develop and manage the leading-edge initiative of implementing enterprise technology portal architectures (portal, content management, and search systems). Developed, analysed, implemented appropriate, consistent conceptual, logical, physical portal architecture models (following Zachman Framework and Meta Group’s Adaptive Infrastructure Strategies).
(Public Company; 5001-10,000 employees; mrch; Information Technology and Services industry)
March 1998 — November 2001 (3 years 9 months)
Started as a consultant with the Toronto networking services firm ISG in 1998 and became an employee of USWeb/CKS, marchFIRST, and divine Inc. with subsequent acquisitions. Worked with the same office from 1998 to November 2001 under these four company names.
(Public Company; 201-500 employees; otex; Information Technology and Services industry)
December 1995 — March 1998 (2 years 4 months)
Administrator of the web search engine service behind the early Yahoo!
Subsequently, Network Operations Manager with Open Text, Toronto.
BSc. , Computer Science, Mathematics , 1985 — 1988
Secondary school 1963 — 1969
Communication Studio Techniques , TV, Film, Radio, Photography, Graphic Design
* Enterprise Content Management (ECM) systems * Collaboration systems * emerging technologies * Web 2.0 * open source alternatives * blogs, podcasting, video blogs, etc.
* Project Management Institute (PMI)
* AIIM - The ECM Association
* TIME Person of the Year, 2006 ;-)