
Certified Scrum Master / Agile Project Manager
Toronto, Canada Area

Certified Scrum Master / Agile Project Manager
Toronto, Canada Area
Technical project manager with over 19 years' software development experience, committed to delivering customer-driven functionality, on time and on budget, utilising Agile practices.
You can reach me at paul.henman@topmanager.ca
• Certified Scrum Master / Agile project management: sprint planning/review; retrospectives; coaching; facilitation; release planning
• Waterfall project management: risk management; MS-Project; earned value; requirements change control
• SDLC: design; coding; testing; acceptance; deployment; training
• Data communications: EDIFACT, ASTM1238, HL7, X.400 & RFC822
• Development environments: C/UNIX, Linux, HTML, CSS, JavaScript
• Quality Assurance: ISO9001
• Clinical systems
(Privately Held; Telecommunications industry)
April 2006 — September 2008 (2 years 6 months)
• Championed introduction of Scrum/Agile practices within development group.
• As Scrum Master for pilot team, demonstrated benefits of adopting Scrum; identified potential issues and recommended action plan in order to address them.
• Coached team members and product owners (internal customer) on Agile techniques.
• Facilitated regular meetings with the Scrum teams and the Product Owner to review developments (demonstrate functionality), plan for upcoming requirements (user stories) and commit to delivery in the forthcoming sprint.
• Aided teams to consistently meet requirements, delivered completed (tested and documented) functionality on time and on budget.
• As senior project manager, provided interface between local scrum teams and external departments.
• Brought project in on time and on budget, delivering one of the most technically complex upgrades / product enhancements.
(Hospital & Health Care industry)
August 2001 — July 2005 (4 years )
Project: HIV Information Infrastructure Project (HIIP) had three deliverables: enhanced clinical support tools for physicians, data for researchers, and secure transmission of patient data to central database. The OHTN is funded by the Ministry of Health; HIIP’s annual budget was $3 million.
• Conducted status assessment and instituted changes to revitalize the overdue project, including redefining roles and responsibilities between the project and the vendors.
• Worked closely with software vendor to introduce change control processes, acceptance testing methodologies and improved software rollout practices.
• Defined business requirements for secure data extraction & transmission based on input from stakeholders; subsequently presented paper at national eHealth conference.
• Ensured ongoing funding for project.
• Brought sub-contracted Clinical Management System development to completion, including final testing.
• Managed negotiations with and rollout to four beta sites.
(Privately Held; Computer Software industry)
November 1994 — March 2001 (6 years 5 months)
Projects: healthcare electronic data interchange (EDI), working with UK’s National Health Service hospitals and laboratories; also EDI projects with UK Ministry of Defence and NATO, UK Ministry of Agriculture, and non-EDI projects for Railtrack and NATO.
• Introduced Agile-style practices to enable small team to better respond to customer requirements, stop-start conditions, and maximise utilisation whilst minimising churn.
• Collaborated with National Health Service’s standards committee to improve EDI message definitions for medical data exchange.
• Delivered system enabling transfer of test results from hospital laboratory systems to physicians.
• Identified sales opportunities leading to three significant new contracts worth over $8 million.
• Seconded to Danish office for crucial role in military messaging product development.
• Ensured acceptance of Nuclear Biological Chemical (NBC) hazard prediction system by Ministry of Defence; conducted training for NATO experts.
(Privately Held; Computer Software industry)
August 1992 — October 1994 (2 years 3 months)
Project: ported Hewlett-Packard’s X.400 email server (OpenMail) to 25 flavours of UNIX as part of an office application suite.
• Technical expert for all X.400, porting, UNIX and software quality assurance related issues.
• Ensured BS5750 (now ISO 9001) approval for development, porting and testing division.
(Public Company; Information Technology and Services industry)
August 1988 — August 1992 (4 years 1 month)
Project: fault-tolerant X.400 email server development aimed at national telecommunications companies.
• Designed and developed operating system interface library functions, simplifying porting between ICL’s DRS/NX operating system and Stratus’ fault tolerant VOS platform.
• On-site and remote technical assistance for MCI New York, a major test site for the project.
B.Sc. (Hons) , Computer Science with Operational Research , 1985 — 1988
Certified Scrum Master 2006
I am the webmaster for my badminton club, a keen photographer and a fan of Formula One motor racing. Also: Scrum / Agile, Linux, Internet technologies (HTML, CSS, JavaScript, AJAX, LAMP).
Scrum Master certification, Project Management Institute, PMI