Director of Operations, Traction Stores at UAP Inc.
Montreal, Canada Area
Director of Operations, Traction Stores at UAP Inc.
Montreal, Canada Area
I am dynamic, innovative and experienced leader with a very solid academic background. In my experience of over 9 years as a manager and leader, I have excelled in high pressure environments. From managing continuous improvement projects, change management initiatives to system deployments, my abilities and experience are rich and diversified.
-Lean Six Sigma
-Project Management
-Business Analysis
-Cost reduction initiatives and tracking.
(Public Company; Automotive industry)
February 2009 — Present (11 months)
Working directly under the Vice president of Operations, I am leading the Operation Excellence Program for the 40+ Corporate stores.
(Public Company; BCE; Telecommunications industry)
September 2006 — February 2009 (2 years 6 months)
-Lead and facilitate process improvement initiatives
-Manage various continuous improvement initiative.
-Staff lead.
...
(Public Company; 10,001 or more employees; BCE; Telecommunications industry)
August 2005 — September 2006 (1 year 2 months)
-Introduce and deploy the Micromuse Netcool surveillance solution for VoIP
- Support the VoIP platforms including (Consumer, Commercial, Internal and Clearwire)
-Manage operational change management projects
(Public Company; 10,001 or more employees; BCE; Telecommunications industry)
May 2003 — August 2005 (2 years 4 months)
-Business Analyst Process /System (Subject Matter Expert in Service assurance and network surveillance)
-Project manager : Systems introduction (Netcool, HP Openview surveillance platform.)
(Telecommunications industry)
December 2000 — May 2003 (2 years 6 months)
-Support wholesale services to ISPs
-Support Lan extension, ATM, Frame relay, Internet Dial Ports...
-Process documentation
MBA , Executive MBA , 2007 — 2009
Double Diplomation with UQAM University.
With academic excellence scholarship.
MBA , Executive MBA , 2007 — 2009
4.07/4.3 GPA
Certificate , MIS and E Business , 2006 — 2007
Bachelor , Management / Marketing , 1997 — 2000