Jean-Jacques Lalonde

Current

Professional Services / Pre sales Senior Consultant at NCR Canada

Past

BDM - Business Development Manager at GoSecure Inc.
Services and Solutions Sales Representative at Sun Microsystems
Services and Solutions Sales Representative at Hewlett-Packard

Services Sales rep at Digital Equipment Corporation
Tech. Account Manager & Service Representative at Digital Equipment of Canada

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Education

Université du Québec

Recommended

4 people have recommended Jean-Jacques

Connections

192 connections

Industry

Information Technology and Services

Websites

My Company

Jean-Jacques Lalonde’s Summary

Dynamic and proactive professional with 17 years experience in account management, sales, marketing and services acquired with international enterprises in the highly competitive information technology industry.

Jean-Jacques Lalonde’s Specialties:

Over the years I have developed abilities in:

• business development (direct major accounts and channel)
• customer satisfaction
• strategic account management
• ability to identify clients need, recommend solutions and finalize agreements
• ability to win complex project and business in a competitive market
• ability to operate at all levels of the organization
• leadership
• teamwork

Jean-Jacques Lalonde’s Experience

Professional Services / Pre sales Senior Consultant

NCR Canada

(Public Company; TDC; Information Technology and Services industry)

October 2009 — Present (3 months)

Consultant role responsible for business development of professional services and pre sales activities in Retail and Financial markets;

o Responsible for pre sales activities (Financial and Retail SW Solutions and Professional Services)
o Responsible for a sales quota (P.S. consultation mandate, Software solution and support)
o Project Management
o Responsible for customer satisfaction
BDM - Business Development Manager

GoSecure Inc.

(Privately Held; Information Technology and Services industry)

May 2009 — October 2009 (6 months)

Responsible for developing new accounts and generating new business in an expanding segment of the IT world, the Information Security Services.

(PS- Professional Services, MSS - Managed Security Services and sales of information security equipments)
Services and Solutions Sales Representative

Sun Microsystems

(Public Company; JAVA; Information Technology and Services industry)

1996 — April 2009 (13 years )

Responsible to manage strategic accounts representing over multi Millions of service revenues per year including accounts like Hydro-Quebec, CGI, IBM, Quebec government, Canadian Broadcast Corporation and accounts in other sectors like health and educational markets;

o Responsible for customer satisfaction
o Responsible for a sales quota
(New contract, win back, renewal, multi year agreement)
(TPM – Third party maintenance, Installations services, Learning services, Small PS consultation mandate)
o Territory responsibilities for managing the service resellers
Services and Solutions Sales Representative

Hewlett-Packard

(Public Company; HPQ; Computer Hardware industry)

February 2005 — April 2007 (2 years 3 months)

Responsable to manage strategic large accounts (Quebec government and health market) representing multi millions dollars of service revenues per year;

• Responsible for managing the service resellers in my territory
• Territory responsibilities for customer satisfaction
• Territory responsible for a sales quota;
o Maintenance services (New and renewal contracts)
o TPM – Third party maintenance (Cisco, Microsoft)
o Installations services
o Learning services
o Medium and small PS consultation mandate
Services Sales rep

Digital Equipment Corporation

(Computer Hardware industry)

1990 — 1996 (6 years )
Tech. Account Manager & Service Representative

Digital Equipment of Canada

(Computer Hardware industry)

1983 — 1990 (7 years )