Ian Tang

Current

• Business Systems Analyst - Contractor (Client: Toronto Hydro) at Ultimate Technology Group

Past

• Customer Data Management: NPI & Business Analyst at Celestica
• Quality Rater - Contractor (Client: Google) at Payrolling.com
• Programmer Analyst at Adexa

• Intern Developer at TVR Communications
• Customer Data Analyst at Celestica

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2 more...

Education

• Ryerson University
• Centennial College
• University of Toronto - New College

• Bayview secondary
• Blessed Trinity

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2 more...

Connections

47 connections

Industry

Information Technology and Services

Ian Tang’s Summary

Currently involved in a ERP implementation project with coordinating issues & testing multiple modules of the customer care & billing system. (2008-2009)

Value & Experience:
- Ability to analyze & provide expertise from working in various IT roles for multiple ERP systems: business & systems analyst, implementation coordinator, QA, developer, operations/user

- Worked in multiple systems for supply chain as users of product data management, supplier data management, invoice management, resource identification, customer information management, billing
Coordinator, Quality Assurance, Enterprise End-User

- Excellent communication skills in both technical & business aspects gained through liaising & training other colleagues on business & systems processes in Celestica & Toronto Hydro

Ian Tang’s Specialties:

Business Systems Analysis
Coordination & Quality Assurance
Process & Case Analysis
Identifying Business requirement & Defining IT Specifications
Supply Chain Management
Data Management & ERP Systems
Customer Care & Billing Systems

Ian Tang’s Experience

• Business Systems Analyst - Contractor (Client: Toronto Hydro)

  Ultimate Technology Group

  (Information Technology and Services industry)

  April 2007 — Present (2 years 9 months)

  Currently involved in a ERP implementation project with coordinating issues & testing multiple modules of the customer care & billing system. (2008-2009)
  
  Business Systems Coordinator
  - Coordinate with developer on system enhancement & changes
  - Define specification, Manage & prioritized defect & projects
  - Generating various reports through PL/SQL & Excel
  - Identify with business user & testers on system defects & business issues
  - Follow-up on Implementation plan for applying code into production
  
  Systems Analyst for System Integration & Quality Assurance
  - Identify & arrange fix for legacy system defects
  - Systems integration & Regression Testing Billing & Customer informations systems
  - Generate reports upon request through the SQL side of the system
  - Rapidly gain in-depth knowledge of various business component as business demanded

• Customer Data Management: NPI & Business Analyst

  Celestica

  (Public Company; 10,001 or more employees; CLS; Electrical/Electronic Manufacturing industry)

  February 2006 — April 2007 (1 year 3 months)

  - Strengthening processes through simplified processes & system improvements for the CDM department & other stakeholders
  - Root caused & designed a corrective action plan in order to close a process flaw
  - Designed & develop system functionalities to improve efficiency & consistency of customer data
  - Expanded on process & systems experience in other procurement functions in Supply Chain for 4 months in the Mexico plant

• Quality Rater - Contractor (Client: Google)

  Payrolling.com

  (Privately Held; Human Resources industry)

  November 2004 — November 2005 (1 year 1 month)

  - Analyzed & evaluated the quality of various internet elements
  - Collaborate with others to determine the quality of data in an online environment

• Programmer Analyst

  Adexa

  (Privately Held; Computer Software industry)

  August 2004 — October 2004 (3 months)

  Develop & Tested supply chain component's interface

• Intern Developer

  TVR Communications

  (Privately Held; Information Technology and Services industry)

  January 2004 — April 2004 (4 months)

  Developed web applications in ASP.net

• Customer Data Analyst

  Celestica

  (Public Company; 10,001 or more employees; CLS; Electrical/Electronic Manufacturing industry)

  May 2001 — August 2003 (2 years 4 months)

  - Simultaneously maintained several customer accounts and their manufacturing data as a part of the procurement in the Celestica's Supply Chain
  
  - Efficiently support clients & internal customers by resolved issues, information gaps through analysis of data in Celestica’s enterprise systems & data warehouse
  
  - Successfully trained & managed overseas employees in the transfer of business processes & functions to Asia through conference calls, e-mail, documentation
  
  - Proficiently administrate product specifications & other data in multiple enterprise systems to ensured data consistency & integrity

Ian Tang’s Education

• Ryerson University

  Continuing Education Certificate , Marketing Management , 2004 — 2008

• Centennial College

  Post Graduate Degree , e-Business: Business Analysis , 2003 — 2004

• University of Toronto - New College

  Software Engineering & Economics 1998 — 2003

  Activities and Societies:

  University of Toronto Consulting Association
  University of Toronto Chinese Student Association

• Bayview secondary

  1993 — 1998

• Blessed Trinity

Additional Information

Ian Tang’s Interests:

Informative Podcasts (TED, SXSW, IT Conversations, etc...) Approach to Business Strategies Internet's impact to Marketing Technology changes in Supply Chain Uses of RFID Go

Ian Tang’s Groups:

Toastmasters, APICS

Ian Tang’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch