Collaboration Architect
Kitchener, Canada Area
- Current
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- Collaboration Consultant at Volante
- Past
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- Collaboration Specialist at Agfa Healthcare
- Manager, Competitive Intelligence at Agfa Healthcare
- Senior Business Analyst at Volante (www.volante.ca)
- Manager Software Architecture at Agfa HealthCare
- Director, Product Analysis at Agfa HealthCare
- Team Lead, Connectivity Software Development at Agfa HealthCare
- Director, Information and Quality at Mitra Imaging
- Quality Manager at Mitra Imaging
- Manager Systems and Procedures at Abelsoft
- Customer Services Manager at Abelsoft
- Product Development Manager at Abelsoft
- Manager, Systems Integration at Abelsoft
- Hardware Support Manager at Abelsoft
- Hardware Technologist at Abelsoft
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Howard Lenos’s Summary
Accelerating teamwork, knowledge flow, and innovation in challenging hi-tech business environments. An accomplished professional with extensive experience in technical and organizational leadership, primarily in the hi-tech healthcare software industry.
Howard Lenos’s Specialties:
Collaborative Development
Social Computing
Knowledge Management
Team Building
Innovation Coaching
Business Analysis
Visual Modeling
Process Design/Improvement
Competitive Intelligence
Quality Management
Nonprofit and Charitable Organizations
Howard Lenos’s Experience
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Collaboration Consultant
Volante
(Management Consulting industry)
May 2008 — Present (1 year 8 months)
- On-line collaboration design and community building, primarily using Google Apps platform.
- Organizational Development for a local non-profit, implementing strategic fundraising, community building, and knowledge collaboration through innovative process design on the Salesforce.com CRM platform.
- Design and implementation of international collaborative community for a healthcare improvement project in Guatemala, leveraging social computing strategies on the emerging Google Apps and Google Sites platform. -
Collaboration Specialist
Agfa Healthcare
(Public Company; 10,001 or more employees; Computer Software industry)
May 2007 — May 2008 (1 year 1 month)
Designed and initiated a collaborative development environment, the Agfa HealthCare Developers Network.
Used social networking and viral marketing techniques to reinforce international development activity.
Enhanced existing systems and processes to increase knowledge flow and innovation. Implementation included community portals, expertise profiles, knowledge centers, forums, wikis, and document management facilities. -
Manager, Competitive Intelligence
Agfa Healthcare
(Public Company; 10,001 or more employees; Computer Software industry)
January 2007 — January 2008 (1 year 1 month)
Defined and built a comprehensive Competitive Intelligence (CI) Management System for intelligence data monitoring, intelligence network management, CI data storage, collaborative analysis, and controlled distribution.
Monitored and analyzed data, providing detailed sales intelligence on existing and emerging competitors. Reports included comparative information on pricing, market penetration, product capabilities, SWOT, and win-loss details.
Supported sales management with tactical strategies tailored for specific competitive sales opportunities. -
Senior Business Analyst
Volante (www.volante.ca)
(Privately Held; Management Consulting industry)
November 2005 — December 2006 (1 year 2 months)
Wrote business plans and created financial and cash flow models for several startup ventures.
Designed branding and marketing strategy for Tech Defense, an Internet and Wireless Security services company.
Performed a detailed information flow analysis for Agfa HealthCare, with recommendations for knowledge flow improvements between R&D, production, and downstream sales and service. -
Manager Software Architecture
Agfa HealthCare
(Public Company; 10,001 or more employees; Computer Software industry)
November 2004 — November 2005 (1 year 1 month)
Facilitated international collaboration, teamwork and knowledge sharing. Nurtured user goal driven design practices and principles. Contributed in leading transition from product to solutions positioning. Created system and process visuals to support solutions planning and implementation process.
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Director, Product Analysis
Agfa HealthCare
(Public Company; 10,001 or more employees; Computer Software industry)
May 2003 — October 2004 (1 year 6 months)
Defined and built new global team of Product Analysts – Budget $1.5M. Researched and mentored domain analysis and modeling capabilities. Empowered team to impact Agfa as change agents and knowledge catalysts.
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Team Lead, Connectivity Software Development
Agfa HealthCare
(Public Company; 10,001 or more employees; Computer Software industry)
January 2001 — April 2003 (2 years 4 months)
Created aggressive on-line training system to quickly ramp up new staff. Coached up to 20 reports, spanning 15 simultaneous development projects. Identified business opportunities, expanded team, spawned two new teams.
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Director, Information and Quality
Mitra Imaging
(Computer Software industry)
September 1999 — December 2000 (1 year 4 months)
Mitra was subsequently acquired by Agfa.
Lead successful innovations leveraging IT for business effectiveness. Built capability into three teams: Quality & Regulatory, IT, Bus Apps. Identified and negotiated complementary third party solutions. -
Quality Manager
Mitra Imaging
(Privately Held; 201-500 employees; Computer Software industry)
March 1998 — August 1999 (1 year 6 months)
Developed and lead implementation of on-line Quality System. Designed a integrated Management Information System. Conducted management reviews.
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Manager Systems and Procedures
Abelsoft
(Privately Held; 51-200 employees; Computer Software industry)
July 1996 — February 1998 (1 year 8 months)
Member of the five-person strategic business planning team. Responsible for competitive conversions and documentation dept. Coached training staff to transition to consulting roles.
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Customer Services Manager
Abelsoft
(Privately Held; 51-200 employees; Computer Software industry)
February 1994 — June 1996 (2 years 5 months)
Responsible for performance and operations of the software support department. Spearheaded migration strategy for converting paper documentation to on-line help. Resolved customer conflicts and negotiated settlements.
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Product Development Manager
Abelsoft
(Privately Held; 51-200 employees; Computer Software industry)
May 1992 — January 1994 (1 year 9 months)
Responsible for several rapid development projects. Developed internal education program. Facilitated inter-departmental process design and problem solving sessions.
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Manager, Systems Integration
Abelsoft
(Privately Held; 51-200 employees; Computer Software industry)
December 1990 — February 1992 (1 year 3 months)
Designed cost efficient method for competitive conversions.
Trained staff on analytical and conversion practices. -
Hardware Support Manager
Abelsoft
(Privately Held; 11-50 employees; Computer Software industry)
August 1986 — November 1990 (4 years 4 months)
Responsible for hardware support department. Developed knowledge management system.
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Hardware Technologist
Abelsoft
(Privately Held; 11-50 employees; Computer Software industry)
November 1984 — July 1986 (1 year 9 months)
On-site customer service. Analysis and creative problem solving.
Howard Lenos’s Contact Settings
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