Erik Hagborg

Web Strategist and User Experience Architect

Location: Ottawa, Ontario, Canada (Ottawa, Canada Area)
Industry: Internet

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Erik Hagborg's Overview

Current

Web Strategist and User Experience Architect at Longship Consulting
Web Strategist and User Experience Architect - Consultant at DLZP Group

Past

V.P. Strategy and User Experience Design at RealDecoy
Vice President, Digital Media Strategist at Axionic | a digital media studio
Director, Digital Media at Acart Communications

Director of Operations at iMagnan Corporation
Account Executive at Banfield Seguin / Pixel Voodoo
Project Manager at Applied Imagineering Inc.

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Education

Endeca
Intersol
Carleton University

Ryerson University
Nepean High School

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Recommendations

15 people have recommended Erik

Connections

500+ connections

An experienced digital media strategist, information architect and interaction designer with extensive experience in planning for web projects of all types and sizes: from social network sites through to secure corporate Intranets and everything in between.

- More than 16 years experience in the communications field.
- A strong understanding of how people use the web and web technologies.
- Focused on addressing your businesses needs and priorities.
- Uses a facilitated approach for requirements gathering, which improves stakeholder buy-in.

Passionate about working with heritage institutions with experience providing web strategy for every major national museum in Canada along with numerous other museums and cultural organizations.

Provided strategic direction and planning for clients such as: the Canadian Coast Guard, the Department of Foreign Affairs and International Trade, the Federation of Canadian Municipalities and the National Capital Commission, along with a multitude of other clients both large and small.

Specialties

- Strategic planning, (Web Vision, Strategies, etc.)
- Stakeholder research and engagement,
- Project requirements definition,
- Governance evaluation and recommendations.
- Business analysis, Business Transformation and process definition
- Information Architecture and content strategies.
- User Experience and Interaction Design (Wireframing).
- Heuristic Evaluations, Usability Testing.
- Measurement and Analytics.

Web Strategist and User Experience Architect

Longship Consulting

February 2011 – Present (1 year 4 months) Ottawa, Canada Area

Longship Consulting provides Web Strategy and User Experience Design consulting services to a wide range of Government, Not for Profit and commercial clients.

Specialties include: vision development, governance consultation user and business requirements definition, information architecture, interaction design, usability testing and web site evaluations.

Current clients include Canadian Geographic, the Canadian Union of Public Employees, the Canadian Museum of Nature, the Government of Canada and numerous agencies and design firms.

Web Strategist and User Experience Architect - Consultant

DLZP Group

Privately Held; 1-10 employees; Information Technology and Services industry

March 2012 – Present (3 months) Ottawa, Canada Area

Providing Information Architecture, Business Analysis and User Experience Consulting for Oracle ERP systems.

DLZP Group offers consulting services in combination with online service packages aimed at assisting you with your implementations of Oracle ERP systems (PeopleSoft, eBusiness Suite, Endeca Latitude and JD Edwards) along with other complementary services and open source implementations.

Oracle Silver Partner
http://www.dlzpgroup.com/

V.P. Strategy and User Experience Design

RealDecoy

Privately Held; 51-200 employees; Internet industry

February 2007 – February 2011 (4 years 1 month)

Web strategist responsible for business strategies and governance consulting and user experience design for web sites and web applications developed for both small and large clients.

Projects:
- Web vision, strategies and governance projects for the Canadian Coast Guard, CAA-NEO, Federation of Canadian Municipalities, National Capital Commission and Department of Foreign Affairs and International Trade.
- Strategic planning and user experience design for leading Museums including the Royal Tyrrell Museum, the Canada Science and Technology Museums Corporation and the Canadian Museum of Nature.
- Content Management Solutions for the Canada Council for the Arts, the Royal Tyrrell Museum, the Ottawa Heart Institute and others.
- Common Look and Feel and Accessibility Guidelines for the Government of Jamaica.
- Intranet strategies and information architectures for the Canadian Air Force, the Department of Foreign Affairs, Finance Canada, Environment Canada and Dun and Bradstreet.

Vice President, Digital Media Strategist

Axionic | a digital media studio

September 2002 – February 2007 (4 years 6 months)

Business partner and web/marketing strategist for a small digital media studio focussing on high-end arts oriented web sites. Projects include:

- Rebranding and restructuring of ipMonitor.com resulting in increased retention and conversion leading to a dramatic increase in sales.
- Restructuring, redesign and implementation of a customized Content Management Solution for the Canada Council for the Arts web site www.canadacouncil.ca
- Development of an Interactive Trivia Game for the BC Experience that has since been adopted and adapted by for installation on BC Ferries ships and port terminals.
- Development of the initial Sobey Art Award launch and promotional materials including identity, printed marketing materials and web site.
- Development of the Honda Canada Ridgeline Launch site.
- Planning and management of the development of Eclipse Live, a social web tool for the Eclipse Foundation.
- Planning and management of numerous other web sites and projects.

Director, Digital Media

Acart Communications

Privately Held; 11-50 employees; Marketing and Advertising industry

March 2000 – September 2002 (2 years 7 months)

Responsible for the development of a digital media team, I oversaw the growth of the team from 3 to 12 members in under a year. Led training initiatives to bring Client Services personal up to date with issues of web marketing. Managed web projects and provided planning and consultation for a wide range of clients including:
- Development of the online marketing portion of Canada's Innovation Strategy for Industry Canada.
- Consultation and planning for the development of the Canadian Air Force's Intranet.
- Provision of web marketing strategy for Transport Canada as part of Acart's Agency of Record account. and,
- The development of an architecture plan for all digital components of an interactive 12,000 sq ft museum of finance and currency for the Central Bank of Trinidad and Tobago.

Director of Operations

iMagnan Corporation

July 1999 – February 2000 (8 months)

Managed operations of a small eCommerce firm. Refined the order fullfillment process as well as overall operations of 5 separate ecommerce web sites.

Account Executive

Banfield Seguin / Pixel Voodoo

March 1999 – July 1999 (5 months)

Provided project management services, web consultation and web planning for numerous clients, including: MDS Nordion, Canada Post and the Treasury Board Secretariat of Canada.

Project Manager

Applied Imagineering Inc.

February 1996 – March 1999 (3 years 2 months)

Worked as Office Manager, Project Manager and Information Architect for a small design studio. Clients included the Nortel Networks, Elections Canada, the Canada Council for the Arts, the Department of National Defence and others.

View All (27) Skills View Fewer Skills

Endeca

UX Practitioners Course

2010 – 2010

Intersol

2009 – 2010

Activities and Societies: Group Facilitation Foundation Course, Advanced Group Faciliation Course

Carleton University

Corporate Finance

1995 – 1995

Ryerson University

BTech, Graphic Communications Management

1990 – 1994

Activities and Societies: Served as Vice President of Course Union.

Nepean High School

1985 – 1990

Interests:

Professional Interests: Web Usability, Information Architecture, Interaction Design, Accessibility, Search Engine Optimization. Personal Interests: Traveling, Back-Country: Camping, Hiking, Canoing, Cycling, Hockey, History, Trivia.

Groups and Associations:

Organizing Committee - Ottawa BarCamp, DemoCamp, CaseCamp, (http://www.ottawacamps.ca) OCRI, Ottawa Digital Media, MESH, SNTT, SxSW, Museums and the Web

Honors and Awards: