
VP User Experience at Klick
Toronto, Canada Area

VP User Experience at Klick
Toronto, Canada Area
I am a seasoned interactive executive specializing in web interaction design and usability. I have assembled and mentored some of the industry's most talented user experience professionals including information architects, creative directors, usability specialists, designers, copywriters, and front-end web developers for over 13 years in multiple North American cities. I've delivered work for some great clients including Nike, Visa, AOL, MSN, BMW, Time-Warner, Office Max, Kraft Foods, Pfizer, Sony, Starbucks, Nintendo, and many others.
I am very passionate about experience design, social media, mobile platforms, and transformational leadership. I have delivered speaking engagements on leadership and technology for the University of Toronto, International Academy of Design, Seneca College, Centennial College, Registered Graphic Designers, and other local organizations.
web production leadership, usability, web interface development, web strategy, social media planning, business development, management consulting
(Internet industry)
May 2008 — Present (1 year 8 months)
Clients include: Allergan, Amgen, Johnson & Johnson, Pfizer, Takeda, Schering-Plough, Sciele, Wyeth, Sony
(Retail industry)
July 2007 — February 2008 (8 months)
(Public Company; 201-500 employees; Internet industry)
December 2003 — June 2007 (3 years 7 months)
Lead and mentor usability strategists, interaction architects, and content strategists. Acting Director of User Experience from September 2005 to November 2006. Provided business development support, planning, and oversight for Aeroplan, Air Canada Vacations, Aldo, AOL, Bell Canada, BMW, Chapters Indigo, Cushman & Wakefield, DIRECTV, Esselte, Intrawest, Jeppesen, JP Morgan, Medtronic, Newell, Nintendo, Office Max, Radio Shack, Rogers, Sears Travel, Shoppers Drug Mart, Time 4 Media, Tremor, United Airlines, Vodafone and Whirlpool.
(Public Company; 10,001 or more employees; Internet industry)
September 2000 — November 2003 (3 years 3 months)
Usability and management consulting for Alcatel, Merrill Lynch, Labatt Breweries, Standard & Poor's, Direct Energy, VISA, Bell Canada, General Motors, Ontario Power Generation, CIBC, Kraft Foods, and many others.
(Public Company; 201-500 employees; Internet industry)
March 1997 — September 2000 (3 years 7 months)
Managed group of 12 user interface developers and usability specialists. Delivered outstanding work for over 50+ clients including Microsoft Network, Bell Mobility, Bank of Montreal, Labatt Breweries, Chapters Indigo, Interac, Northern Telecom, Sprint Canada, Maclean-Hunter, Nabisco, Sears, Future Shop, The Mutual Group, Novotel, Budweiser Canada, Air Miles, Voyageur, Roy Thomson Hall, Massey Hall, Four Seasons, Canadian Tire, Harvey Entertainment, RADD (Recording Artists Against Drunk Driving), Royal-SunAlliance Funds, Easter Seals and many others
(Privately Held; 1-10 employees; Internet industry)
April 1996 — January 1997 (10 months)
Internet consulting and development for Dominick & Dominick Securities, Dynacon Aerospace Engineering, Seneca College of Applied Arts and Technology
Queen's School of Business - Executive Leadership 2006 — 2006
E-Commerce , 1996 — 1997
Arts & Science (Hon) , 1991 — 1995
music, web, tech, pop culture, architecture, technology
Toastmasters International, Seneca College Advisory Board
2002 Ernst & Young Star Performance Award - Outstanding Client Satisfaction (Alcatel 2001)