Chief Operations Officer at Stratacon, Inc.
Toronto, Canada Area
Chief Operations Officer at Stratacon, Inc.
Toronto, Canada Area
Six Sigma, Management, Leadership
(Utilities industry)
March 2009 — Present (10 months)
(Privately Held; Utilities industry)
June 2008 — March 2009 (10 months)
Responsible for managing all aspects the Billing and Call Center Operations for ista North America, which included overseeing a staff of 100+ employees.
(Privately Held; Utilities industry)
June 2007 — June 2008 (1 year 1 month)
(Privately Held; 201-500 employees; Utilities industry)
January 2002 — June 2007 (5 years 6 months)
Oversaw all aspects of Client Relations
(Privately Held; 1-10 employees; Utilities industry)
May 1997 — March 1998 (11 months)
I was responsible for supporting the Sales and Technical teams to ensure they understood the water metering system they were trying to sell or install.
(Privately Held; 1001-5000 employees; Utilities industry)
October 1994 — May 1997 (2 years 8 months)
I was responsible for overseeing my Sales Territory, which was the southern half of Florida. I was responsible for working with public and private water utilities to promote sales and provide overall account management and customer service.
(Sole Proprietorship; 11-50 employees; Hospital & Health Care industry)
1991 — 1994 (3 years )
MBA , General , 2005 — 2008
1982 — 1987
AA , Associates in Arts , 1980 — 1982
Northeast Florida and National ASTD
Beta Gamma Sigma Honor Society