Business Analyst at Trimac Transportation
Toronto, Canada Area
Business Analyst at Trimac Transportation
Toronto, Canada Area
(Public Company; Transportation/Trucking/Railroad industry)
September 2006 — Present (3 years 4 months)
- Super User for Aspen Retail to ensure continuous database integrity and investigate problems caused by data and configuration issues.
- Perform problem tracing and root cause analysis.
- Develop key performance measurement tools for senior management.
- Prepare customer reports and coordinate supply disruptions.
- Assisted in the development, testing and implementation of new Inventory Management software.
(Public Company; 1001-5000 employees; Transportation/Trucking/Railroad industry)
June 2003 — September 2006 (3 years 4 months)
- Oversaw all international and inter-regional freight, which represents $30 million in annual revenue.
- Coordinated with business units throughout North America to ensure customer satisfaction, and government and safety regulations were observed, while surpassing critical success factors.
- Collaborated with sales department to verify that customer proposals reflect current market conditions, and offered suggestions to increase profitability and customer approval.
- Analyzed current traffic patterns and reported recommendations to senior management for improvement of revenue and costs.
(Public Company; 1001-5000 employees; Transportation/Trucking/Railroad industry)
April 2002 — June 2003 (1 year 3 months)
- Worked with senior management in the development of the company’s business plan and analyzed budget variances.
- Designed management reports for cost control and profit analysis.
- Examined new business opportunities, making recommendations to management.
- Prepared customer presentations including the analysis of multi-million dollar projects and written proposals.
- Analyzed customer and financial data to assess business units and prepared recommendations for improvement.
- Developed spreadsheet for generating customer tariffs that reduced response time by more than half.
- Created and maintained website to introduce new subsidiary company to potential customers.
Bachelor of Arts , Popular Culture , 2001 — 2002
Courses included but not limited to: Mass Media, Communication Research, Communication Theory, Film Studies, Television Studies, Popular Music
Bachelor of Business Administration , Marketing , 1996 — 2001
Courses included but not limited to: Marketing Management, Advertising, Consumer Behaviour, Marketing Research, Marketing Strategy, Entrepreneurship, Business Strategy