Austin McKay

Currently Seeking Opportunity In Information Technology's, Tech/Engineering.

Location: New Brunswick, Canada
Industry: Information Technology and Services

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Austin McKay's Overview

Current

Owner at Envious Finishes

Past

Consultant at CGI
Systems Engineer at Ineoquest
Director Of Network at 2xact

Senior Network Systems Administrator at Infiknowledge
Tech Support Agent at ICT Group
Network Administrator / FIDS administrator at GMIA
Computer Technician at Maritime Scanning Services Inc
Environmental Intelligence - Web master at Bucknell University

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Education

CTi
PRHS

Recommendations

16 people have recommended Austin

Connections

342 connections

Austin McKay is a Senior Network Systems Administrator with a strong Systems Engineering background. As a senior network administrator he’s implemented and maintained the hardware, operating systems, applications, cabling, switches and routers in several organizations' enterprise networks.

Austin is accustomed to maintaining communication with users and management frequently to troubleshoot technical issues and appraise business requirements and user needs. Austin has researched a wide array hardware solutions and software applications to keep their company’s computer network up to date with the latest technologies. Other abilities include documenting software and hardware inventory, operational procedures, creating hardware configuration plans and conducting user tests to measure and assess network performance.

Austin has educated himself in this industry to a point where he can be considered a true IT Professional and in high demand. He is experienced with travel and available anytime. Austin recognizes that the industry is ongoing and constantly changing, so being up to date with all the new technologies is something he is continuously working on even in his personal life, he is passionate about the evolving industry and is a known go-to guy by local professionals.

Austin just gets the big picture and has demonstrated exceptional skills with adapting quickly and effectively to new environments and is constantly preparing himself for future trends. From Hardware to Software, cabling to configuration, network planning to intranet & extranet development, he has a skill set and the experiences not often found in a single person. Austin is definitely a true technical leader in his industry.

Owner

Envious Finishes

December 2000 – Present (11 years 6 months) Moncton

Entrepreneur Responsibilities
Loyal client base covering Atlantic Provinces
R&D Automotive Paint Re-Finishing Technology
9 Years of Award Winning Finishes
5 Year Endorsements

Consultant

CGI

Public Company; 10,001+ employees; GIB; Information Technology and Services industry

September 2011 – November 2011 (3 months) Moncton

Application Administration for Atlantic Lottery Corporation
Responsibilities Included: Tier 3 role to test, troubleshoot and deploy gaming applications to systems; Installation of new application software. Execution of system maintenance, backup, and restore processes; Problem analysis and resolution in test and development environments; Performance tuning of application software collaboration with configuration Managers to maintain application configuration items. Administration and support of development & production environments, including workstations and developer applications etc; There are many in house applications proprietary and confidential to ALC that I support outside of that daily use of; Unix/Linux, Windows 2000,2003,2008, Windows XP, Vista, 7. MSoffice 10, vOffice, Vmware Vsphere, Jboss, Weblogic, OpenBet. iis/apache, Java, Informix, MS SQL server, Mysql Server, Oracle, Routing and Remote Access, TCP/IP, Coyote Point, Juniper

Systems Engineer

Ineoquest

Privately Held; 51-200 employees; Telecommunications industry

August 2009 – August 2011 (2 years 1 month) North America

Predict, detect, isolate and resolve faults in live & lab video networks by combining real-time on site & remote troubleshooting, support & training for Cable/Telco Providers in North America.
Responsibilities Included: Frequent North American Travel, Elite Status, NEXUS Trusted Traveler. Control Plane packet analysis with IQDialogue SDV/VOD/SSNA/IPTV Probes, installation server & network, reporting, training, troubleshooting & truck rolls. Wide array of Cable/Telco Network infrastructure environments, experience With SDV Motorola/Big Band Cisco/SA, SDV/VOD, OOB, Microsoft IPTV MediaRoom Environments. Solaris 10, Linux, Windows 2008 R2 Servers, MySQL Percona. System Builds, Data Backups & Data Transfer, FTP administration; VSS Network Tap Installations and configurations MPEG2, MPEG4, TCP/IP, ICMP, IGMP, NTP, VOD, DSG, Multicast, Unicast, R-UDP, RTSP, RTP, SSP, CCP, FTP, HTTP, DNS, DSMCC, SNMP, NTP, CID protocols. WebEx conferences for training, troubleshooting and video generation canned demos. IneoQuest 2010 NAB Booth Demos, Q&A, GMT time zone support.

Director Of Network

2xact

Partnership; 11-50 employees; Information Technology and Services industry

November 2008 – August 2009 (10 months)

Data Centres Technical Relationship Manager
Technical Team Manager
IP and Domain Management
Network Management Server Builds, Troubleshooting & Updates
Network Monitoring and Reporting
Wiki Documentation for SOP and General Info.
Active Directory, IIS, Cold Fusion, DNS and Mail Account Administration
Data Transfer, Data Recovery
Building Security Administration
24 Hour Escalated Support.

Senior Network Systems Administrator

Infiknowledge

Partnership; 11-50 employees; Information Technology and Services industry

August 2002 – November 2008 (6 years 4 months) Dieppe

Desktop Support, Workstation Builds and Maintenance
Transporting of live Production Servers/Racks and Cabinets to
new in house Data Centre complete build.
Server Rack, Cabinet & Switch Rack Builds and Cabling.
APC, KVM, Switch, Router, Fiber Channel, WIFI, Installation and Support.
New & Existing Hardware Server Builds, Maintenance and Developer Support
RMA and New Hardware Orders and Shipping, Recieving.
Leibert A/C, Temperature Moisture, Fire Sensors Management
Wiki Documentation, SOP, Inventory Documentation & Upkeep
Security Camera Installation and Security System Administration & Monitoring
Complete Network Monitoring, IMCP, SNMP, HTTP, ODBC Etc.
Data Recovery & Data Backups
Rental Equipment Responsibilities for Data Centre Build.
WHMSS Workplace Health and Safety Committee Certified

Tech Support Agent

ICT Group

Public Company; 10,001+ employees; SYKE; Outsourcing/Offshoring industry

January 2001 – January 2002 (1 year 1 month) Riverview

Responsible for Phone Tech support for AOL Internet Clients
Temporary Floor Walker
Temporary Network ops Consulting.

Network Administrator / FIDS administrator

GMIA

August 2000 – August 2001 (1 year 1 month) Dieppe

Desktop Support, Server Administration and Backups
Upgrade maintenance of the GMAA network
Computer/Network Support for Bulmer air, Canada 3000, and Air Canada.
Upgrade maintenance of Flight Information Display network
GMAA website Administration and Flight Information Display reporting